The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“I loved the big, bright room. The cleanliness was impressive, and it had all the utensils I needed for my stay.” view full review
Refreshing Showers
“The shower had excellent pressure and the hot water supply was uninterrupted, making my bathing experience really enjoyable.” view full review
Accessible Elevation
“The lift to the upper floors truly made moving our luggage and accessing our room effortless, which enhanced our stay.” view full review
Inviting Pool
“The pool was excellent, providing a refreshing place to unwind after a day of exploring. It was well-maintained and perfect for relaxation.” view full review
General
No smoking on site
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Housekeeping
Car hire
Tours/Ticket assistance
Dining
Restaurant
Picnic area/ Tables
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Board games
Children's menu
Children's pool
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Saltwater pool
Sun loungers
Garden area
BBQ facilities
Shallow end
Room features
Free Wi-Fi in rooms
Air conditioning
Sitting area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Washing machine
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
267 Lake Street,
Cairns,
Australia,
4870,
Queensland
Map view
267 Lake Street,
Cairns,
Australia,
4870,
Queensland
City landmarks
Garden
Cairns Botanic Gardens
2.2
km
71/73-75 Esplanade
Cairns Night Markets
2.2
km
Green Island
Green Island
2.2
km
Market
Rusty's Markets
2.2
km
Park
Muddy's Playground
1.4
km
Aquarium
Cairns Aquarium
1.4
km
Gallery
The Center of Contemporary Arts
1.4
km
Church
St Monica's Cathedral
1.4
km
Park
Munro Martin Parklands
1.4
km
Gallery
Cairns Regional Gallery
2.2
km
Museum
The Cairns Museum
2.2
km
The Cairns Civic Theater
1.4
km
Zoo
Cairns ZOOM and Wildlife Dome
2.1
km
46 Collins Avenue
Tanks Arts Centre
2.0
km
Cairns Tropical Zoo
1.4
km
Library
Cairns City Library
2.2
km
RAAF Memorial
620 m
Gallery
Michael Seebeck Gallery
1.6
km
52-54 The Esplanade
Cairns Cenotaph
1.9
km
Gallery
KickArts Contemporary Arts
1.7
km
Great Barrier Reef
Michaelmas Cay
2.2
km
Mosque
Cairns Mosque
690 m
The Dancers
920 m
228 Sheridan St
Crackerbox Palace
920 m
Gallery
Samurai Gallery Australia
2.2
km
Obelisk in memory of the Munro and Martin family
1.4
km
Commemorative plaque of US army volunteers
1.4
km
6 Grove St
Cock 'n' Bull
1.4
km
120 Mulgrave Rd
Cairns Showgrounds
3.1
km
Nearby
Cairns Esplanade Charles Street Parkland
270 m
Restaurants
Blue Mango Cafe and Wine Bar
270 m
209-211 The Esplanade
Cock & Bull
350 m
6 Grove St
Pedro's Pizza
640 m
223 Sheridan St
Tandoori Nights
530 m
209 Sheridan St
Tim Hei Hong Kong Cuisine
580 m
217 Sheridan St Unit 2
Bayleaf Balinese Restaurant
510 m
227 Lake St Corner of Lake & Gatton Street
Little Ricardo's
680 m
191 Sheridan St
Coral Hedge Brassiere Restaurant and Bar
750 m
209-217 Abbott Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Cleanliness
Friendly Staff
Noisy at times
Lack of certain amenities
7.8/10
Very good
Rooms
8.8
Location
8.0
Service
8.3
Dining
7.3
Guest reviews
7.8/10
based on 5 reviews
8.0
8.0/10 based on 2963 reviews
Charles
United Kingdom,
March
2024
8.4/10
I loved staying at this hotel! The rooms were so cozy and had everything we needed, from a kitchenette with a microwave to a TV with streaming services. The private garden was a lovely touch. The front desk staff were amazing, especially the one who gave us great recommendations for restaurants and things to do. The only downside was feeling a bit unwelcome during early morning business meetings. The location was nice, not right in the center but close enough to be convenient. The dining options were good, although I wish there were more hot food choices. Overall, a great stay with excellent service and comfortable rooms.
Rooms
9.0
The rooms were cozy and well-equipped with a kitchenette, microwave, comfortable beds, and a nice private garden.
Service
9.0
The staff, especially the front desk, were incredibly helpful and friendly, providing excellent service throughout our stay.
Location
8.0
The hotel is slightly out of the town center but still in a quiet area, reasonably close to the city center and even has a beautiful view of the lake.
Dining
7.0
The dining experience was good with many options available, but I wish there were more hot food choices included in the rate.
Facilities
9.0
The facilities were great, with everything we needed for a comfortable stay.
William
United Kingdom,
December
2023
8.2/10
I had a lovely stay at this hotel. The rooms were cozy and the garden outside was a nice touch. The staff was friendly and helpful, offering great service. The location was peaceful, a bit away from the downtown hustle. However, I wished there were more hot food options included in the dining experience.
Rooms
9.0
The rooms with a kitchenette and a balcony on the ground level with a pleasant landscaped garden outside were cozy and inviting.
Service
9.0
The staff, especially the member at the front desk, was both friendly and very helpful, providing excellent service.
Location
8.0
The hotel is quietly located at the port, just outside the main center, offering a peaceful retreat.
Dining
7.0
The dining experience was good with many options available, but I wished there were more hot food choices included.
Facilities
8.0
The hotel had all the necessary facilities and services, making the stay convenient and comfortable.
Keith
United States,
October
2023
7.8/10
I had a great stay at this hotel. The rooms were freshly renovated and clean, with a pleasant landscaped garden outside and comfortable beds. The views from the balcony were wonderful. The staff were very helpful, especially the member at the front desk who provided us with a map and recommended plenty of restaurants and activities in the city. Despite this, I was disappointed that our early morning business meetings seemed to make us unwelcome. Overall, the service was friendly and the reception staff were both helpful and went the extra mile. The hotel's location, though slightly out of the town center, was close to everything in Cairns, perfect for exploring the city and accessing transport links. Unfortunately, there was a small issue with the dining experience as I felt hot food should have been included, even though many options were available. The facilities were great, but the dining could have been better. On the plus side, the hotel is close to the esplanade, making it fitting for a tropical stay.
Rooms
8.0
The rooms were freshly renovated and clean with comfortable beds and wonderful views from the balcony.
Service
7.0
The staff were very helpful, particularly the front desk member providing recommendations, but our early morning meetings made us feel unwelcome; however, overall, the service was friendly and helpful.
Location
9.0
The hotel is slightly out of the center but close to everything in Cairns, perfect for access to the city and transport links.
Dining
7.0
The dining was included in our rate, which was excellent, but it lacked hot food options.
Facilities
8.0
The facilities were good overall.
Brian
United Kingdom,
June
2023
7.8/10
I had a delightful stay at this hotel. The rooms offered wonderful views of the front garden from the balcony and were kept very clean. The easy access to the center-park and the pleasant landscaped garden outside made my experience even more enjoyable. However, being on the ground level meant a bit more noise at times, but the overall stay was fantastic.
Rooms
9.0
I loved the views of the front garden from the balcony and how clean the rooms were.
Service
8.0
The service was impeccable, especially thanks to the front desk member who provided us with great recommendations and assistance. However, the early business meetings were a bit unexpected and affected our comfort.
Location
7.0
The hotel, although slightly out of the town center, was away from the busy nightlife, offering a peaceful night's rest. The proximity to the bus stop and restaurant precinct was convenient.
Dining
8.0
The dining experience, with its many options, was enjoyable. However, I wished hot food was included as part of the meal.
Facilities
7.0
The hotel offered great facilities, making my stay comfortable and convenient. However, the absence of certain amenities was noticeable.
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